Ordinavo Hosting - Cloud, On-Premise and data sovereignty

Start faster with cloud operation

For many teams, cloud operation is the fastest way to introduce Ordinavo. Provisioning, updates and the technical foundation can be organized centrally while the company focuses on processes and teams.

fast pilot projects trial and demo small and mid-sized teams distributed mobile teams companies without their own operating infrastructure

More control with dedicated operating models

For organizations with special requirements around data sovereignty, network structure, internal IT rules or integrations, on-premise or dedicated operating models can be evaluated project by project.

larger organizations special privacy requirements internal network requirements strong integration requirements customers with their own IT operating structure

Cloud vs. dedicated operation

The right operating model depends on timeline, infrastructure, data flows and internal requirements.

Topic	Cloud	On-premise / dedicated
Entry	fast	project-specific
Operation	centrally organized	customer-specific
Updates	simpler	coordinated
Infrastructure	Ordinavo-side	customer- or project-side
Integrations	through secure interfaces	also possible with internal systems

Operation is more than deployment

For productive use, availability, updates, backups, monitoring and recovery must be considered. Ordinavo should be treated as an operational part of business processes.

Backups

Backup and recovery concepts should fit productive use.

Monitoring

Monitoring and troubleshooting support stable operation.

Updates

The update strategy depends on the selected operating model.

Environment access

Access to operating environments must be limited and controlled.

Customer data and deployment model

Customer records, visit reports, attachments, timeline history and integration logs can be operated in a managed cloud setup or in customer-controlled infrastructure, depending on the selected deployment model.

Area	Operational note
Customer records	Customer, location and contact records can be operated in managed cloud or customer-controlled infrastructure depending on the deployment model.
Visit reports and attachments	Reports, free text, photos and files need retention and access policies that match the operational process.
Timeline history	Timeline entries aggregate existing records and should follow tenant and deployment retention policies.
Integration logs	Import jobs, mapping warnings and webhook delivery logs support transparency and troubleshooting.
On-premise responsibility	On-premise does not automatically create compliance. It changes who controls infrastructure, backups, network boundaries and local retention.

Managed cloud focuses on operation, updates and platform maintenance. Customer-controlled infrastructure can place network boundaries, backup policies and local retention requirements under the customer setup.

Connect operations

Integrations need the right operating model

When Ordinavo Connect is connected with customer portals, terminals, ERP systems or partner platforms, network access, API endpoints, authentication, webhooks and data flows must fit the hosting model.

public or internal API endpoints webhook target systems IP allowlisting if needed VPN or internal networks if intended certificates and TLS tenant and integration context

Hosting FAQ

Is Ordinavo available only as cloud?

No. Depending on the project, cloud, on-premise or dedicated operating models can be evaluated.

Which option is suitable for a trial?

For trials and first pilot projects, cloud operation is usually the fastest start.

Can Ordinavo connect internal systems?

Yes. The operating model should be selected so API endpoints, networks and security requirements fit the integration.

Are backups and updates considered?

For productive use, backup, recovery and update strategies should be aligned project by project.

Can hosting be part of an enterprise discussion?

Yes. Hosting, security, privacy and integrations are central topics for larger rollouts.

Hosting according to your requirements